APQC's 2018 Knowledge Management Conference


Do you have the skills you need to take advantage of the latest technologies and continue to
harness your organization’s collective knowledge for competitive advantage?


Let us arm you with the tools and tactics you need to:

  • Communicate the value of KM
  • Motivate employees to share and use knowledge
  • Sustain behavior change so that it becomes ingrained in the organizational culture

Making KM Smart, Digital, and Engaging

This year's theme explores the impact of emerging knowledge technologies in the context of foundational best practices the KM community has refined over 22 years. KM leaders need to be smart about how they incorporate new tools and position their KM efforts for the digital age. Digitization opens new possibilities for data collection, analysis, and targeted delivery, but there are downsides. And even the coolest new tools will fizzle unless backed by a solid strategy and game plan.

meet the keynote speakers:

Learn more about our keynotes

Why Should You Attend?

World-Class Content

APQC’s Knowledge Management Conference has, and always will be at the forefront of KM, providing you the most choices for your professional development. Learn what strategies your peers are implementing and discover how they are tackling similar issues you are facing. You’ll learn new strategies and solutions to solve some of your toughest problems.

Endless Networking

The KM Conference brings together the brightest minds from the world’s most reputable organizations, and the networking opportunities are unparalleled to any other event. You’ll have unlimited opportunities to network with your peers, whether it’s during a lunch, during the sessions, walking the halls, or even at the two networking receptions. You’ll come away with an expanded network of peers.

Stay Relevant

If you want to stay relevant in your profession, you have to know the latest trends and how to implement them. With several sessions focused on innovation and trendsetting keynote speakers, there is no better place to take the pulse of the industry.

2018 Steering Committee

Thank you to our 2018 steering committee for help us guide this year's conference program.

  • Bob Armacost, Engagement Director, Iknow LLC
  • Lynda Braksiek, Change Management Consultant, Rockwell Collins
  • Darin Brogan, Knowledge Management Director, The Chartis Group
  • Kim Glover, Knowledge Management Manager, TechnipFMC
  • Marty Lipa, Executive Director of Knowledge Management, Merck
  • Suzan Pickels, Knowledge Advisor, ConocoPhillips
  • Michelle Prestidge, Knowledge Manager, Deloitte & Touche
  • Michael Regan, Knowledge Management Director, Milliman
  • Rebecca Rhodes, Knowledge Manager, Cigna
  • Danielle Spudich, Senior Content Specialist, Liberty Mutual Insurance
  • Matt Van Ravenhorst, Carrier Team One Executive Assistant, US Navy

What Past Attendees Have Said

“This is THE source for KM professionals, education, and best practices. You come to the APQC conference to learn more about the discipline, not just tools. All the keynotes were engaging, thought-provoking, while also immediately useful in their content. The conference brochures, printouts, communication prior to the event and availability of an app are wonderful. Additionally, having so many APQC staff present and clearly identified is a wonderful "help" to conference attendees with questions etc.”
Melissa Dahm, Rockwell Collins

"The supportive nature of everyone participating helps us share our common journeys. The staff did an excellent job at creating and managing this event. It was done so well, down to the details. Well done!”
Lynnette Gulley, FMC Technologies, Inc.

"The quality of the presentations and keynotes were top-notch. I fee like I had good exposure to current thinking, practices, and trends in the KM industry."
Mary Maida, Medtronic

“This was a great opportunity to network with individuals from other organizations. Good mix of companies and industries. The keynotes were excellent and provided lots of value. APQC did a very nice job of balancing full group activities with breakout sessions.”
Darrin Brogan, The Chartis Group

“Learning from both APQC experts and industry practitioners was exceptional; the combination adds credibility."
Ed McKinley, Flint Hills Resources

“The pre-conference workshops were very informative and useful. The conference sessions were applicable and varied. I appreciated that the conference demonstrates the value of APQC membership, without a heavy vendor/sales component.”
Kelly Knight, CSAA Insurance Group

“Excellent choice of topics and speakers. I particular liked the keynotes. As a new KM director in an immature organization, I am leaving with many useful and profound takeaways.”
Martha Espeset, DEKRA Insight

Download the Brochure

2018 Conference Sponsor

Iknow LLC is a leading management and technology consulting firm that helps businesses, governments, and nonprofit organizations to harness and unlock the value of their enterprise knowledge. Iknow’s solutions, which integrate strategy, content, business process, technology, and culture dimensions, help our clients deliver the right knowledge to the right people at the right time, enabling them to improve performance and achieve their mission. Visit www.iknow.us for more details.