New Release! Access version 8.0 of the APQC Process Classification Framework (PCF)® → Download the Excel or PDF version
Membership provides you — and every employee in your organization — access to research-based best practices, benchmarking tools, process performance data, and expertise.
Access thousands of research-based tools and resources as well as a worldwide network of more than 250,000 professionals dedicated to process and performance improvement and knowledge management.
APQC’s Process Classification Framework® (PCF) is a reliable and robust framework used by hundreds of leading companies worldwide.
APQC's expertise focuses on five core functional areas. With APQC membership, you and every employee in your organization can access case studies, benchmarks, best practices, and other timely content for more than 70 process areas within these areas.
A non-profit organization, we provide independent, unbiased, and validated research and data to our more than 1,000 organizational members in 45 industries worldwide.