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Membership
Membership

Membership provides you — and every employee in your organization — access to research-based best practices, benchmarking tools, process performance data, and expertise.
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Resources
Resources

Access thousands of research-based tools and resources as well as a worldwide network of more than 250,000 professionals dedicated to process and performance improvement and knowledge management.
APQC Process Classification Framework®
APQC Process Classification Framework®

APQC’s Process Classification Framework® (PCF) is a reliable and robust framework used by hundreds of leading companies worldwide.
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Expertise
Expertise

APQC's expertise focuses on five core functional areas. With APQC membership, you and every employee in your organization can access case studies, benchmarks, best practices, and other timely content for more than 70 process areas within these areas.
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About Us
About Us

A non-profit organization, we provide independent, unbiased, and validated research and data to our more than 1,000 organizational members in 45 industries worldwide.
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Frameworks: Pervasive Change and Digital Initiatives: Drive Process Challenges in 2019

APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop internal skills. Learn more.

US: 1-800-776-9676
INTL: +1-713-681-4020
FAX: 713-681-8578

APQC 123 N. Post Oak Ln Houston, TX 77024 USA

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