Getting Started With The APQC Process Classification Framework(PCF)®

Learn how a common process framework can help you improve, benchmark, and standardize your business processes.

Whether you're new to process management or looking for a proven foundation for your improvement initiatives, this guide introduces the APQC Process Classification Framework (PCF)—the world's most widely used business process framework. Discover how organizations use the PCF to create a common language, benchmark performance, and drive process excellence across the enterprise.

Download this guide to learn:
 

  • What the APQC Process Classification Framework (PCF) is
  • How the PCF helps standardize and organize business processes
  • The difference between cross-industry and industry-specific frameworks
  • Common ways organizations use the PCF for benchmarking and process improvement
  • How to get started using the PCF in your own organization
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