Percentage of invoices automatically generated and distributed without manual intervention

This measure calculates percentage of invoices automatically generated and distributed without manual intervention. An invoice is a bill prepared by a seller of goods or services and submitted to the buyer, generally, containing all pertinent information about the transaction including the date, price, quantity, item number, and credit terms. An invoice can be in either electronic or hard copy form. This Process Efficiency measure is intended to help companies minimize waste and refine resource consumption related to the process "Invoice customer".

Benchmark Data

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Measure Category:
Process Efficiency
Measure Id:
107599
Total Sample Size:
356 All Companies
Performers:
25th
– Median
– 75th
–
Key Performance
Indicator:
Yes

Compute this Measure

Units for this measure are percent.

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Percentage of invoices automatically generated and distributed without manual intervention

Key Terms

There are no key terms associated with this measure.

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Measure Scope

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Cross Industry (7.3.0)

  • 9.2.2.1 - Maintain customer/product master files (10794) - Creating and updating a record of customers and the products being purchased by them in a database. This process element requires the organization to maintain a database of customers and their purchases. Such a master-file can be used to ensure customer touch point, enhance customer satisfaction, explore cross selling opportunities, and identify future trends. This database will include several particulars about the personal details of the organization's customers and a tracking of the products being sold.
  • 9.2.2.2 - Generate customer billing data (10795) - Preparing detailed reports about products purchased by customers. Record and generate a detail account of transactions made by customers fat a particular time and location. Include all details about products such as price, quantity, and name.
  • 9.2.2.3 - Transmit billing data to customers (10796) - Providing information to customers about purchases made by them. Communicate the details of purchases. Provide customers with a copy of details for their reference.
  • 9.2.2.4 - Post receivable entries (10797) - Registering transactions and their scheduled payments.
  • 9.2.2.5 - Resolve customer billing inquiries (10798) - Checking and solving billing queries raised by customers.