Percentage change in perfect order performance over the past 12 months attributed to AI

This measure calculates percentage change in perfect order performance over the past 12 months attributed to AI. Perfect order performance is an approximation of the percentage of orders handled without flaw. It is computed by multiplying together the following percentages across all orders: % on time delivery, % orders delivered complete, % damage free delivery, and % orders wtih accurate documentation. Appropriate values are in the range of 0 to 100. e.g.: .98 x .97 x .99 x .82 = 0.7716 * 100 = 77.16. This Process Efficiency measure is intended to help companies minimize waste and refine resource consumption related to the function "Deliver Physical Products".

Benchmark Data

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Measure Category:
Process Efficiency
Measure ID:
107401
Total Sample Size:
431 All Companies
Performers:
25th Median 75th
- - -
Key Performance Indicator:
Yes
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Units for this measure are percent.

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Percentage of change in perfect order performance over the past 12 months attributed to AI

Key Terms

There are no key terms associated with this measure.
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Measure Scope

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Cross Industry (7.4)

  • 4.1 - Plan for and align supply chain resources (10215)
    • 4.1.1 - Develop production and materials strategies (10221)
      • 4.1.1.1 - Define manufacturing goals (10229)
      • 4.1.1.2 - Define labor and materials policies (10230)
      • 4.1.1.3 - Define outsourcing policies (10231)
      • 4.1.1.4 - Define capital expense policies (10232)
      • 4.1.1.5 - Define capacities (10233)
      • 4.1.1.6 - Define production network and supply constraints (10234)
      • 4.1.1.7 - Define production process (14193)
      • 4.1.1.8 - Define standard operating procedures (19551)
      • 4.1.1.9 - Define production workplace layout and infrastructure (14194)
    • 4.1.2 - Manage demand for products (10222)
      • 4.1.2.1 - Develop baseline demand forecasts (10235)
      • 4.1.2.2 - Collaborate demand with customers (10236)
      • 4.1.2.3 - Develop demand consensus forecast (10237)
      • 4.1.2.4 - Determine available to promise (10238)
      • 4.1.2.5 - Monitor activity against demand forecast and revise forecast (10239)
      • 4.1.2.6 - Evaluate and revise demand forecasting approach (10240)
      • 4.1.2.7 - Measure demand forecast accuracy (10241)
    • 4.1.3 - Create materials plan (10223)
      • 4.1.3.1 - Create unconstrained plan (10242)
      • 4.1.3.2 - Collaborate with supplier and contract manufacturers (10243)
      • 4.1.3.3 - Identify critical materials and supplier capacity (10244)
      • 4.1.3.4 - Monitor material specifications (10245)
      • 4.1.3.5 - Generate constrained plan (10246)
      • 4.1.3.6 - Define production balance and control (14196)
    • 4.1.4 - Create and manage master production schedule (10224)
      • 4.1.4.1 - Model production network to enable simulation and optimization (20023)
      • 4.1.4.2 - Create master production schedule (20024)
      • 4.1.4.3 - Maintain master production schedule (17041)
    • 4.1.5 - Plan distribution requirements (17042)
      • 4.1.5.1 - Maintain master data (10252)
      • 4.1.5.2 - Determine finished goods inventory requirements at destination (10253)
      • 4.1.5.3 - Determine product storage facility requirements (19555)
      • 4.1.5.4 - Calculate requirements at destination (10254)
      • 4.1.5.5 - Calculate consolidation at source (10255)
      • 4.1.5.6 - Manage collaborative replenishment planning (10256)
      • 4.1.5.7 - Calculate and optimize destination dispatch plan (10258)
      • 4.1.5.8 - Manage dispatch plan attainment (10259)
      • 4.1.5.9 - Calculate and optimize destination load plans (10260)
      • 4.1.5.10 - Manage partner load plan (10261)
      • 4.1.5.11 - Manage cost of supply (10262)
      • 4.1.5.12 - Manage capacity utilization (10263)
    • 4.1.6 - Establish distribution planning constraints (10226)
      • 4.1.6.1 - Establish distribution center layout constraints (10267)
      • 4.1.6.2 - Establish inventory management constraints (10268)
      • 4.1.6.3 - Establish transportation management constraints (10269)
      • 4.1.6.4 - Establish storage management constraints (19558)
    • 4.1.7 - Review distribution planning policies (10227)
      • 4.1.7.1 - Review distribution network (10264)
      • 4.1.7.2 - Establish sourcing relationships (10265)
      • 4.1.7.3 - Establish dynamic deployment policies (10266)
    • 4.1.8 - Develop quality standards and procedures (10368)
      • 4.1.8.1 - Establish quality targets (10371)
      • 4.1.8.2 - Develop standard testing procedures (10372)
      • 4.1.8.3 - Communicate quality specifications (10373)
  • 4.2 - Procure materials and services (10216)
    • 4.2.1 - Provide sourcing governance and perform category management (10277)
      • 4.2.1.1 - Develop procurement plan (10281)
      • 4.2.1.2 - Clarify purchasing requirements (10282)
      • 4.2.1.3 - Establish materials management contingency plans (10283)
      • 4.2.1.4 - Match needs to supply capabilities (10284)
      • 4.2.1.5 - Analyze organization’s spend profile (10285)
      • 4.2.1.6 - Seek opportunities to improve efficiency and value (10286)
      • 4.2.1.7 - Collaborate with suppliers to identify sourcing opportunities (10287)
    • 4.2.2 - Select suppliers and develop/maintain contracts (10278)
      • 4.2.2.1 - Select suppliers (10288)
      • 4.2.2.2 - Certify and validate suppliers (10289)
      • 4.2.2.3 - Negotiate and establish contracts (10290)
      • 4.2.2.4 - Manage contracts (10291)
    • 4.2.3 - Order materials and services (10279)
      • 4.2.3.1 - Process/Review requisitions (10292)
      • 4.2.3.2 - Approve requisitions (10293)
      • 4.2.3.3 - Solicit supplier quotes (10294)
      • 4.2.3.4 - Create/Distribute purchase orders (10295)
      • 4.2.3.5 - Expedite orders and satisfy inquiries (10296)
      • 4.2.3.6 - Reconcile purchase orders (10297)
      • 4.2.3.7 - Research/Resolve order exceptions (10298)
    • 4.2.4 - Manage suppliers (10280)
      • 4.2.4.1 - Monitor/Manage supplier information (10299)
      • 4.2.4.2 - Prepare/Analyze procurement and supplier performance (10300)
      • 4.2.4.3 - Support inventory and production processes (10301)
      • 4.2.4.4 - Monitor quality of product delivered (10302)
  • 4.3 - Produce/Assemble/Test product (10217)
    • 4.3.1 - Schedule production (10303)
      • 4.3.1.1 - Model and simulate plant (19563)
      • 4.3.1.2 - Generate line level plan (10306)
      • 4.3.1.3 - Generate detailed schedule (10307)
      • 4.3.1.4 - Schedule production orders and create lots (10308)
      • 4.3.1.5 - Plan for preventive maintenance (10315)
      • 4.3.1.6 - Request unplanned maintenance (10316)
      • 4.3.1.7 - Release production orders and create lots (10309)
    • 4.3.2 - Produce/Assemble product (10304)
      • 4.3.2.1 - Manage raw material inventory (10310)
      • 4.3.2.2 - Execute detailed line schedule (10311)
      • 4.3.2.3 - Report maintenance issues (10319)
      • 4.3.2.4 - Rerun defective items (10313)
      • 4.3.2.5 - Monitor and optimize production process (19566)
        • 4.3.2.5.1 - Automate and control plant (19567)
        • 4.3.2.5.2 - Perform advanced process control (19568)
        • 4.3.2.5.3 - Perform real-time optimization (19569)
        • 4.3.2.5.4 - Manage plant alarms and alerts (19570)
      • 4.3.2.6 - Assess production performance (10314)
    • 4.3.3 - Perform quality testing (10369)
      • 4.3.3.1 - Calibrate test equipment (10318)
      • 4.3.3.2 - Perform testing using the standard testing procedure (10374)
      • 4.3.3.3 - Manage quality samples (20956)
      • 4.3.3.4 - Record test results (10375)
      • 4.3.3.5 - Track and analyze non-conformance trends (12045)
      • 4.3.3.6 - Perform root cause analysis (12046)
    • 4.3.4 - Maintain production records and manage lot traceability (10370)
      • 4.3.4.1 - Determine lot numbering system (10376)
      • 4.3.4.2 - Determine lot use (10377)
  • 4.4 - Manage logistics and warehousing (10219)
    • 4.4.1 - Provide logistics governance (10338)
      • 4.4.1.1 - Translate customer service requirements into logistics requirements (10343)
      • 4.4.1.2 - Design logistics network (10344)
      • 4.4.1.3 - Communicate outsourcing needs (10345)
      • 4.4.1.4 - Develop and maintain delivery service policy (10346)
      • 4.4.1.5 - Optimize transportation schedules and costs (10347)
      • 4.4.1.6 - Define key performance measures (10348)
      • 4.4.1.7 - Define reverse logistics strategy (16905)
    • 4.4.2 - Plan and manage inbound material flow (20936)
      • 4.4.2.1 - Plan inbound material receipts (10349)
      • 4.4.2.2 - Manage inbound material flow (10350)
      • 4.4.2.3 - Monitor inbound delivery performance (10351)
      • 4.4.2.4 - Manage flow of returned products (10352)
      • 4.4.2.5 - Manage disposition of returned products (20109)
        • 4.4.2.5.1 - Determine quality of controlled part (12708)
        • 4.4.2.5.2 - Perform salvage activities (10366)
        • 4.4.2.5.3 - Manage repair/refurbishment (21604) - Administering the reinstatement of the returned product in order to return them back to customers. Repair or remanufacture the defective or ineffective products returned by the customer. Process the delivery of the repaired or remanufactured products back to the customer.
        • 4.4.2.5.4 - Return to finished goods inventory (21605) - Moving a returned product back to inventory or stock. Whether a product is sufficient as returned, repaired, or refurbished, moving that product back to inventory for resale or returning to customer is the fnal step in Manage disposition of returned products.
    • 4.4.3 - Operate warehousing (10340)
      • 4.4.3.1 - Manage and track inventory deployment (10353)
      • 4.4.3.2 - Receive, inspect, and store inbound deliveries (10354)
      • 4.4.3.3 - Track product availability (10355)
      • 4.4.3.4 - Pick, pack, and ship product for delivery (10356)
      • 4.4.3.5 - Track inventory accuracy (10357)
      • 4.4.3.6 - Track third-party logistics storage and shipping performance (10358)
      • 4.4.3.7 - Manage physical finished goods inventory (10359)
      • 4.4.3.8 - Manage warehouse transfers (20957)
    • 4.4.4 - Operate outbound transportation (10341)
      • 4.4.4.1 - Plan, transport, and deliver outbound product (10360)
      • 4.4.4.2 - Track carrier delivery performance (10361)
      • 4.4.4.3 - Manage transportation fleet (10362)
      • 4.4.4.4 - Process and audit carrier invoices and documents (10363)