This measure calculates the cycle time in days from when the product is shipped until it ends with customer delivery and acceptance. It is a Cycle Time measure that helps companies analyze the duration of the process "operate outbound transportation" from beginning to end.
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Customer shipment to delivery cycle time in hours / 24
Cycle time is the total time from the beginning of the process to the end. This includes both time spent actually performing the process and time spent waiting to move forward.