- June 28, 2013
- Your Price: FREE
When an organization decides to pilot a knowledge management (KM) tool or approach with a targeted group of employees or other stakeholders, it must begin with a clear objective in mind. This allows others in the organization to see what guidance or resources they might bring to the project if they are asked to participate.
If an organization does not have its own planning document or is unsure how to prepare a KM pilot project, APQC suggests a standard planning process focused on:
- forming an internal team to design and oversee the pilot;
- analyzing risks and opportunities associated with the project;
- developing an action plan, including the project timeline and deliverables; and
- laying out the key activities involved in executing the pilot, who is responsible for them, when they will occur, and what resources are needed to ensure success.