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PCF July Mailbag: Aligning PCF to ITIL, flowcharts, and better way to compare versions of PCF

In the July episode of the PCF Mailbag I discuss mapping and alignment between the PCF and the Information Technology Infrastructure Library (ITIL) for IT processes, why the PCF doesn't use flow charts, and an easier and simpler way to compare older versions of the PCF to the most recent one.

 

If you have questions you want answered in our next PCF mailbag email me at jtesmer@apqc.org

Link: https://www.youtube.com/watch?v=-DKv1ERgrZ4