About APQC
Carla O’Dell
President
Since 1977, APQC has been focused on providing organizations with the information they need to work smarter, faster, and with confidence. Every day we uncover the processes and practices that push organizations from good to great. As one of the world’s leading proponents of process and performance improvement, we follow our mission to help organizations around the world improve productivity and quality by:
- discovering effective methods of improvement,
- broadly disseminating findings, and
- connecting individuals with one another and with the knowledge they need to improve.
Quite simply, APQC is the leading source for best practices and performance benchmarks. With one of the world’s largest databases—based on more than 8,500 benchmarking and best-practice studies and growing—our members have access to data they can’t get anywhere else. We've spent years perfecting a rigorous research process and represent a track record of innovation in developing models, tools, and frameworks to help members improve.
Learn more about us by visiting:
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Leadership
APQC’s executives and thought leaders
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Awards and Recognition
APQC recognized for outstanding performance
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Culture and Community
More about the people who set us apart
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News Center
All the latest on APQC
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Our History
Breaking ground from the beginning
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Our Tree House
The house that Jack built
Phil White,
Rockwell Collins, Inc.
Whether measuring company health, reducing costs, improving productivity, anticipating trends, minimizing risk, or implementing long-term organizational change, APQC's reliable research, models, and frameworks help clients save valuable time and ensure success.
