Objectives for Business Process Management

Published On:
April 22, 2011
Authored By:
APQC
Members-Only Content:

In this article, best-practice organizations featured in APQC research offer a list of the main performance areas that business process management (BPM) impacts. Those organizations set objectives in these areas and have seen results. Other organizations can learn from this list when setting their own goals for BPM initiatives.