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What Is the Difference Between HR and Human Capital Management?
I have spent my entire career working in the HR space and I often see the terms HR and human capital management (HCM) used interchangeably. In fact, I am guilty of using these terms interchangeably. Perhaps as a result, members ask APQC: What is the difference between HR and human capital…
Learning and Development (L&D) Strategy Is Back to Investing
After a period of decline, employer investments in learning are on the rise. Pandemic-era economic pressures and uncertainties have subsided, and employers are restoring previously slashed learning and development (L&D) budgets. In fact, 96% of learning leaders responding to APQC’s…
Good News About Diversity, Equity, and Inclusion in 2024
It’s hard to look at the DEI news and not come away discouraged. Since the turn of the new year, there have been reports of:Cutbacks to DEI staff and budgets, Growing risk of DEI programs falling out of compliance with fast changing laws, and Corporate decisions to modify or…
What is Talent Development?
Talent development is the process of building upon an employee’s skillsets to advance individual competency or growth within the organization. Effective talent development programs help employees understand their roles better and actively work to gain the skills needed to be successful in…
10 Things I Learned About HCM in 2019
In its Future of Jobs report, The World Economic Forum lists the ability to learn as one of the most in-demand skills today and predicts that employer demand for active learners will grow through 2022. In the spirit of life-long learning, I am sharing ten of my key learnings (in no particular order…
Secrets to RPA Success in Shared Services
Robotic process automation (RPA) has the potential to elevate the performance and contribution of shared services organizations. Yet, fully realizing the benefits of RPA in shared services requires a thoughtful and measured approach. In an email interview, Anshu Gupta, head of global people…
4 Things Walmart Learned About Using Data to Drive Diversity
Despite years of effort and substantial expenditures, most organizations fall short of providing a truly diverse and inclusive work experience. Yet, having a diverse and inclusive workplace is arguably more important than ever as organizations compete for talent to fuel digital innovation.…
How GE Digital Changed Its Approach to Talent Management
Digital success hinges not just on how an organization leverages technology, but also on how the organization approaches talent management. This is what we are finding as we explore the role that HR and workers play in digital transformation. Recently, I interviewed GE Digital’s Megan Bickle,…
7 Smart Ways to Create Better Employee Engagement
Workers today have many options when it comes to choosing where they work. In a recent episode of the National Public Radio (NPR) program Planet Money—an episode titled Quit Threat!—economist Heidi Shierholz likened the situation to workers having a superpower. Program host Kenny Malone summed…
How BASF Finds Talent in a Tight Labor Market
Finding qualified talent is one of the biggest challenges for employers today. Our research shows that employers are in search of innovative ways to fill open positions. Chemical company BASF has found, and is having success with, a number of talent acquisition innovations. Recently, I interviewed…