New Release! Access version 8.0 of the APQC Process Classification Framework (PCF)® → Download the Excel or PDF  version

Benchmark Smarter. Improve Faster.

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APQC (American Productivity & Quality Center) membership helps organizations improve performance with trusted benchmarking data, proven process frameworks, operational research, and expert guidance used by leading organizations around the world. Whether your team is focused on operational excellence, process transformation, digital transformation, knowledge management, workforce performance, or benchmarking, APQC provides the insights and data needed to make smarter decisions faster.

Talk to a Membership Advisor

1

Access trusted benchmarking data and operational metrics to identify gaps, measure performance, and prioritize improvement opportunities.

2

Use APQC’s process frameworks, best practices, and operational research to support transformation and improve decision-making.

 

3

Gain insights that help your organization benchmark performance, prioritize investments, improve processes, and make more confident decisions.

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Membership Options

Membership Tailored to Meet Your Organization's Needs

To better serve each organization’s needs, we offer seven types of membership. Choose from our functional area memberships, Financial Management (FM), Human Capital Management (HCM) Supply Chain Management (SCM), and Knowledge Management (KM), or our all-inclusive Enterprise Membership. Our Professional Services and Education memberships provide industry-specific membership experiences.

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When you don’t know how to start something, or if you want to be sure you’re doing the right thing, you can look to APQC to know what others are doing and what is working well!