Identifying and Prioritizing Critical Knowledge at Kraft Foods

Published On:
September 21, 2018
Authored By:
APQC
Members-Only Content:

This short case study describes the process Kraft Foods used to identify areas of critical technical knowledge that it needed to prioritize for capture and transfer.

Also found in KM Essentials: How and Why to Identify Critical Knowledge
Type:
Articles
Topics:
Knowledge Retention and Transfer, Knowledge Mapping and Flow, Knowledge Management
Industries:
Consumer Products/Packaged Goods, Food/Beverage/Restaurant

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