Scaling Your Knowledge Transfer Program to Accommodate a Shifting Workforce
This session focused on the risks of knowledge drain and talent shortages that organizations face due to the retirement of longtime employees. Western & Southern Financial Group shared the building blocks for creating a knowledge transfer (KT) strategy to address these issues. Topics included influencing leaders, using data to drive strategy, upskilling partners, sustaining facilitator knowledge, and practicing change management. The learning objectives included learning tactics for creating custom KT strategies, identifying ways to scale KT programs, and influencing stakeholders to implement and sustain KT programs.
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