Total cost to perform the process group "manage employee information" per process group FTE

This measure calculates total cost to perform the process group "manage employee information" per process group full-time equivalent employee (FTE). Total cost is the sum of personnel (compensation/benefits), systems (direct and/or allocated), overhead (direct and/or allocated), other internal, and outsourced costs. The Process group "manage employee information" includes [managing HR reporting capabilities; managing employee inquiry processes; managing and maintaining employee data; managing human resource information systems; developing and managing employee metrics; developing and managing time and attendance; and managing employee communications.]. This Cost Effectiveness measure is intended to help companies understand this cost expenditure related to the process group "Manage employee information".

Benchmark Data

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Measure Category:
Cost Effectiveness
Measure ID:
108039
Total Sample Size:
1,349 All Companies
Performers:
25th
-
Median
-
75th
-
Key Performance
Indicator:
No

Compute this Measure

Units for this measure are dollars.

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Total cost to perform the process group "manage employee information" / Number of FTEs who perform the process group "manage employee information"

Key Terms

There are no key terms associated with this measure.
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Measure Scope

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Cross Industry (6.0.0)

  • 6.6.1 - Manage reporting processes (10522) - Providing information and reports regarding employees to management.
  • 6.6.2 - Manage employee inquiry process (10523) - Handling instances where an employee believes that he/she has been inappropriately treated or he/she desires clarification. Encourage employees to inquire when needed. Record and clarify the issues for which the enquiry has been made.
  • 6.6.3 - Manage and maintain employee data (10524) - Capturing and updating employee information and data and information on the employees.
  • 6.6.4 - Manage human resource information systems (HRIS) (10525) - Administering and maintaining HR information systems that take care of activities related to HR, accounting, management, and payroll.
  • 6.6.5 - Develop and manage employee metrics (10526) - Creating and maintaining performance metrics for employees. Create and manage a strategic system of data and statistics to accurately gauge each employee's information. Consider productivity metrics, efficiency metrics, training metrics, etc.
  • 6.6.6 - Develop and manage time and attendance systems (10527) - Developing and maintaining systems for managing the time and attendance of employees. Routinely upgrade the process and systems that track when employees start and stop work, the department where the work is performed, attendance in addition to tracking meals and breaks, the type of work performed, and the number of items produced.
  • 6.6.7 - Manage employee communication (10528)
    • 6.6.7.1 - Develop employee communication plan (10529) - Creating a plan for managing communication among employees. Inform employees of direction. Counter resistance with change management approaches. Seek specific areas of input to the decision-making process. Seek varying degrees of involvement and co-creation.
    • 6.6.7.2 - Manage/Collect employee suggestions and perform employee research (10530) - Procuring and handling suggestions from employees, and performing research on employees. Manage and analyze the programs that help the organization to tap into employee ideas for improving the organization's processes and/or products. Use surveys, focus groups, and other data-gathering methods to find out the attitudes, opinions, and feelings of members of an organization.
    • 6.6.7.3 - Manage employee grievances (10531) - Taking care or resolving any complaint raised by an employee by procedures provided for in a collective agreement, an employment contract, or by other mechanisms established by an employer.
    • 6.6.7.4 - Publish employee communications (10532) - Implementing the communication plan for employees. Initiate dialogues and engagement by monitoring the exchange of ideas and opinions, the development of personal relationships, etc.