This measure calculates the average number of months it takes to respond to a major business shift. A major shift is defined as entry into a new market or market segment; an example is integration of an acquired company. This measure is part of a set of Cycle Time measures that help companies analyze the duration of the process "manage the business of information technology" from beginning to end.
Time in months to respond to a major business shift
Cycle time is the total time from the beginning of the process to the end. This includes both time spent actually performing the process and time spent waiting to move forward.
The metric value which represents the 50th percentile of a peer group. This could also be communicated as the metric value where half of the peer group sample shows lower performance than the expressed metric value or half of the peer group sample shows higher performance than the expressed metric value.