This measure calculates systems costs to perform the process group "reward and retain employees" per process group full-time equivalent employee (FTE). Systems cost refers to a variety of expenses related to computer hardware/software, network and application maintenance, data storage, etc., and all fees paid to full-time, part-time, or temporary employees or independent contractors hired to perform these services. These should not include one-time costs for major new systems developments/replacements. The Process group "reward and retain employees" includes [Creating frameworks for rewarding and recognizing employees with the objective of retaining them. Create and manage programs for provision of rewards, recognition, and motivation. Manage and administer the benefits for employees. Help assist and retain employees. Administer payroll to employees.]. This Cost Effectiveness measure is intended to help companies understand this cost expenditure related to the process group "Reward and retain employees".
Systems cost to perform the process group "reward and retain employees" / Number of FTEs who perform the process group "reward and retain employees"