Retail shopping cart abandonment rate
This measure calculates shopping cart abandonment for the business entity website. Shopping cart abandonment rate is calculated as follows: 100% - [Completed transactions as percentage of initiated transactions] This Process Efficiency measure is intended to help companies minimize waste and refine resource consumption related to the process "Track customer management measures".
Benchmark Data
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Learn about Membership| 25th | Median | 75th |
|---|---|---|
| - | - | - |
Compute this Measure
Units for this measure are percent.
Shopping cart abandonment for the business entity website
Key Terms
Process efficiency represents how well a process converts its inputs into outputs. A process that converts 100% of the inputs into outputs without waste is more efficient than one that converts a similar amount of inputs into fewer outputs.