Retail shopping cart abandonment rate

Benchmark Data

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Measure Category:
Process Efficiency
Measure Id:
106134
Total Sample Size:
50 All Companies
Performers:
25th
Median
75th
Key Performance
Indicator:
No

Compute this Measure

Units for this measure are percent.

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Shopping cart abandonment for the business entity website

Key Terms

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Process efficiency

Process efficiency represents how well a process converts its inputs into outputs. A process that converts 100% of the inputs into outputs without waste is more efficient than one that converts a similar amount of inputs into fewer outputs.

Measure Scope

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Cross Industry (7.3.0)

  • 3.3.5.1 - Determine customer lifetime value (10173)
  • 3.3.5.2 - Analyze customer revenue trend (10174)
  • 3.3.5.3 - Analyze customer attrition and retention rates (10175)
  • 3.3.5.4 - Analyze customer metrics (10176)
  • 3.3.5.5 - Revise customer strategies, objectives, and plans based on metrics (10177)