Percentage of procurement process group staff with over three years of purchasing operations experience

This measure calculates the percentage of procurement process group staff that has over three years of purchasing operations experience. The procurement process consists of the business functions of procurement planning, purchasing, inventory control, traffic, receiving, incoming inspection, and salvage operations. Within this process group, employees with over three years of purchasing operations experience are more prepared to match needs to supplier capabilities at a low cost. As part of a set of Supplemental Information measures, this measure helps companies evaluate additional variables not covered elsewhere for the "procure materials and services" process.

Benchmark Data

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Measure Category:
Supplemental Information
Measure Id:
102405
Total Sample Size:
2,841 All Companies
Performers:
25th
Median
75th
Key Performance
Indicator:
No

Compute this Measure

Units for this measure are percent.

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Percentage of procurement department staff with over three years of purchasing operations experience

Key Terms

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Supplemental Information

Supplemental information is data that APQC determines is relevant to decision support for a specific process, but does not fit into the other measure categories such as cost effectiveness, cycle time, or staff productivity.

Measure Scope

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Cross Industry (7.3.0)

  • 4.2.1 - Provide sourcing governance and perform category management (10277)
    • 4.2.1.1 - Develop procurement plan (10281)
    • 4.2.1.2 - Clarify purchasing requirements (10282)
    • 4.2.1.3 - Establish materials management contingency plans (10283)
    • 4.2.1.4 - Match needs to supply capabilities (10284)
    • 4.2.1.5 - Analyze organization’s spend profile (10285)
    • 4.2.1.6 - Seek opportunities to improve efficiency and value (10286)
    • 4.2.1.7 - Collaborate with suppliers to identify sourcing opportunities (10287)
  • 4.2.2 - Develop sourcing and category management strategies (20973)
  • 4.2.3 - Select suppliers and develop/maintain contracts (10278)
    • 4.2.3.1 - Select suppliers (10288)
    • 4.2.3.2 - Certify and validate suppliers (10289)
    • 4.2.3.3 - Negotiate and establish contracts (10290)
    • 4.2.3.4 - Manage contracts (10291)
  • 4.2.4 - Order materials and services (10279)
    • 4.2.4.1 - Process/Review requisitions (10292)
    • 4.2.4.2 - Approve requisitions (10293)
    • 4.2.4.3 - Solicit/Track vendor quotes (10294)
    • 4.2.4.4 - Create/Distribute purchase orders (10295)
    • 4.2.4.5 - Expedite orders and satisfy inquiries (10296)
    • 4.2.4.6 - Reconcile purchase orders (10297)
    • 4.2.4.7 - Research/Resolve order exceptions (10298)
  • 4.2.5 - Manage suppliers (10280)
    • 4.2.5.1 - Monitor/Manage supplier information (10299)
    • 4.2.5.2 - Prepare/Analyze procurement and vendor performance (10300)
    • 4.2.5.3 - Support inventory and production processes (10301)
    • 4.2.5.4 - Monitor quality of product delivered (10302)