This measure calculates the percentage of sales orders that were considered expedited (i.e. customer orders in which actual delivery service level exceeded the normal service level due to unplanned events). It is part of a set of Process Efficiency measures that help companies optimize the performance of their "manage logistics and warehousing" process by minimizing waste and refining resource consumption.
Percentage of sales orders considered expedited
Process efficiency represents how well a process converts its inputs into outputs. A process that converts 100% of the inputs into outputs without waste is more efficient than one that converts a similar amount of inputs into fewer outputs.