This measure calculates the percentage of all orders that were delivered complete and within the agreed-upon time frame. It is part of a set of Process Efficiency measures that help companies optimize the performance of their "operate outbound transportation" process by minimizing waste and refining resource consumption.
Orders delivered on time in full (OTIF) as percent of sales orders - 2021
Process efficiency represents how well a process converts its inputs into outputs. A process that converts 100% of the inputs into outputs without waste is more efficient than one that converts a similar amount of inputs into fewer outputs.