This measure calculates the percentage of all orders that were delivered complete and within the agreed-upon time frame. It is part of a set of Process Efficiency measures that help companies optimize the performance of their "operate outbound transportation" process by minimizing waste and refining resource consumption.
Percentage of sales orders delivered complete and on time (aka on time in full (OTIF))
Process efficiency represents how well a process converts its inputs into outputs. A process that converts 100% of the inputs into outputs without waste is more efficient than one that converts a similar amount of inputs into fewer outputs.