This measure calculates the percentage of operational workers/office staff (i.e. employees who do not have any management responsibility) that receive a qualitative or quantitative assessment through a formal review. It is part of a set of Process Efficiency measures that help companies optimize their "manage employee performance" process by minimizing waste and refining resource consumption.
Sorry! Not all users have access to all of our resources.
Want to unlock access to all of our resources?Learn about Membership
Percentage of operational worker/office staff employees who receive a formal performance review
Process efficiency represents how well a process converts its inputs into outputs. A process that converts 100% of the inputs into outputs without waste is more efficient than one that converts a similar amount of inputs into fewer outputs.
The metric value which represents the 50th percentile of a peer group. This could also be communicated as the metric value where half of the peer group sample shows lower performance than the expressed metric value or half of the peer group sample shows higher performance than the expressed metric value.