This measure calculates the percentage of total logistics costs that come from physical transportation, storage, or handling of returned product. It is part of a set of Process Efficiency measures that help companies optimize the performance of their "manage returns; manage reverse logistics" process by minimizing waste and refining resource consumption.
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Percentage of logistics costs associated with physical transportation, storage, or handling of returned product
Process efficiency represents how well a process converts its inputs into outputs. A process that converts 100% of the inputs into outputs without waste is more efficient than one that converts a similar amount of inputs into fewer outputs.