This measure calculates the percentage of days dedicated to learning that used methods other than self-instructed, computer-based training installed from CD-ROM or delivered either directly or downloaded over the web; streaming video; virtual, classroom-based training delivered online; correspondence courses; interactive e-learning; classroom instruction provided by the organization; external classroom instruction; and on-the-job training. As part of a set of Supplemental Information measures, it helps companies evaluate additional variables not covered elsewhere for the "develop and train employees" process.
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Percentage of learning days delivered through training methods other than computer based training, correspondence courses, virtual instructor led courses, internal and external classroom instruction, and on-the-job training
Supplemental information is data that APQC determines is relevant to decision support for a specific process, but does not fit into the other measure categories such as cost effectiveness, cycle time, or staff productivity.