Percentage of learning days delivered using external classroom instruction

This measure calculates the percentage of days dedicated to learning that used external classroom instruction. As part of a set of Supplemental Information measures, it helps companies evaluate additional variables not covered elsewhere for the "develop and train employees" process.

Benchmark Data

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Measure Category:
Supplemental Information
Measure ID:
102250
Total Sample Size:
1,921 All Companies
Performers:
25th Median 75th
- - -
Key Performance Indicator:
No

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Compute this Measure

Units for this measure are percent.

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Percentage of learning days delivered through external classroom instruction

Key Terms

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Supplemental information is data that APQC determines is relevant to decision support for a specific process, but does not fit into the other measure categories such as cost effectiveness, cycle time, or staff productivity.

Measure Scope

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Cross Industry (7.3.1)

  • 7.3.4.1 - Align employee with organization development needs (10490)
  • 7.3.4.2 - Define employee competencies and skills (16940)
  • 7.3.4.3 - Align learning programs with competencies and skills (10491)
  • 7.3.4.4 - Establish training needs by analysis of required and available skills (10492)
  • 7.3.4.5 - Develop, conduct, and manage employee and/or management training programs (10493)
  • 7.3.4.6 - Manage examinations and certifications (20125)
    • 7.3.4.6.1 - Liaise with external certification authorities (20126)
    • 7.3.4.6.2 - Administer certification tests (20127)
    • 7.3.4.6.3 - Appraise experience qualifications (20128)
    • 7.3.4.6.4 - Administer certificate issue and maintenance (20129)
  • 7.3.4.7 - Monitor and evaluate learning programs (21436)