This measure calculates the percentage of funding for knowledge management (KM) applications, platforms, or technologies that comes from the KM program, initiative, or service. KM is the function responsible for organizing an entity's knowledge base; determining the kind of specialized knowledge an entity possesses, and which elements of this collective knowledge are beneficial; capturing and maintaining this knowledge; and granting access to this library of information. This measure is part of a set of Supplemental Information measures that help companies evaluate additional variables not covered elsewhere for the "develop and manage enterprise-wide knowledge management (KM) capability" process.
Sorry! Not all users have access to all of our resources.
Want to unlock access to all of our resources?Learn about Membership
Percentage of funding for KM applications, platforms, or technologies from the KM program, initiative, or service
Supplemental information is data that APQC determines is relevant to decision support for a specific process, but does not fit into the other measure categories such as cost effectiveness, cycle time, or staff productivity.