Percentage of FTEs that perform the process "process expense reimbursements" that perform the activity "process reimbursements and advances"

This measure calculates the percentage of full-time equivalent employees (FTEs) that perform the "process expense reimbursements" process—which consists of processing reimbursements to employees for the expenses incurred during the course of business —and perform the activity "process reimbursements and advances." These FTEs specialize in paying for expense reimbursement requests from employees by following policies and conditions. This measure is a Supplemental Information measure that helps companies evaluate additional variables not covered elsewhere for the "process reimbursements and advances" process.

Benchmark Data

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Measure Category:
Supplemental Information
Measure ID:
105878
Total Sample Size:
1,113 All Companies
Performers:
25th
-
Median
-
75th
-
Key Performance
Indicator:
No

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Compute this Measure

Units for this measure are percent.

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(Number of FTEs who perform the process "process expense reimbursements" who process reimbursements and advances / Number of FTEs who perform the process "process expense reimbursements") * 100

Key Terms

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FTE - (full-time equivalent employee)

To calculate the number of full-time equivalents employed during the year for each respective process or activity, you must prorate the number of employees and the hours spent performing each process/activity. Assume that a full-time worker represents 40 hours per week. Provide the average number of full-time equivalents employed during the year for each respective process. Include full-time employees, part-time employees, and temporary workers hired during peak demand periods. Allocate only the portion of the employee's time that relates to or supports the activities identified for an applicable process. Prorate management and secretarial time by estimating the level of effort in support of each activity, by process.

For example, a part-time secretary in the finance department for XYZ, Inc. charges all of his time to finance department activities. He works 20 hours per week. The secretary splits his time evenly supporting employees working in the general accounting process and the financial reporting process. Thus, his time should be allocated by process. So, if he works throughout the year and supports these two processes, his time would be split evenly as:

20hrs/40hrs = .5FTE * 50% for general accounting = .25FTE for general accounting

20hrs/40hrs = .5FTE * 50% for financial reporting = .25FTE for financial reporting

Supplemental Information

Supplemental information is data that APQC determines is relevant to decision support for a specific process, but does not fit into the other measure categories such as cost effectiveness, cycle time, or staff productivity.

Measure Scope

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Cross Industry (7.3.1)