Number of FTEs that perform the process group "manage logistics and warehousing" excluding "manage returns; manage reverse logistics" per $1 billion revenue

This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue who plan, implement, and control the forward flow and storage of goods, services, and related information between point of origin and point of consumption to meet customers' requirements. The measure excludes FTEs who perform the function "manage returns; manage reverse logistics," which involves the physical handling, information processing, and disposition of product/packaging returned by the buyer to the seller. It is part of a set of Process Efficiency measures that help companies optimize the performance of their "manage logistics and warehousing" process by minimizing waste and refining resource consumption.

Benchmark Data

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Measure Category:
Process Efficiency
Measure ID:
101221
Total Sample Size:
1,687 All Companies
Performers:
25th Median 75th
- - -
Key Performance Indicator:
Yes

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Compute this Measure

Units for this measure are FTEs.

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(Number of FTEs who perform the process "operate outbound transportation" + Number of FTEs who perform the process "operate warehousing" + Number of FTEs who perform the process "plan and manage inbound material flow" + Number of FTEs who perform the process "define logistics strategy") / (Total business entity revenue * .000000001)

Key Terms

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Total Annual Revenue/Net Revenue

Total annual revenue is net proceeds generated from the sale of products or services. This should reflect the selling price less any allowances such as quantity, discounts, rebates and returns. If your business entity is a support unit and therefore does not directly generate revenue, then provide the revenue amount for the units you support. For government/non-profit organizations, please use your non-pass-through budget. For insurance companies the total annual revenue is the total amount of direct written premiums, excluding net investment income. Note: Business entity revenue needs to only include inter-company business segment revenue when the transactions between those business segments are intended to reflect an arm's length transfer price and would therefore meet the regulatory requirements for external revenue reporting.

FTE - (full-time equivalent employee)

To calculate the number of full-time equivalents employed during the year for each respective process or activity, you must prorate the number of employees and the hours spent performing each process/activity. Assume that a full-time worker represents 40 hours per week. Provide the average number of full-time equivalents employed during the year for each respective process. Include full-time employees, part-time employees, and temporary workers hired during peak demand periods. Allocate only the portion of the employee's time that relates to or supports the activities identified for an applicable process. Prorate management and secretarial time by estimating the level of effort in support of each activity, by process.

For example, a part-time secretary in the finance department for XYZ, Inc. charges all of his time to finance department activities. He works 20 hours per week. The secretary splits his time evenly supporting employees working in the general accounting process and the financial reporting process. Thus, his time should be allocated by process. So, if he works throughout the year and supports these two processes, his time would be split evenly as:

20hrs/40hrs = .5FTE * 50% for general accounting = .25FTE for general accounting

20hrs/40hrs = .5FTE * 50% for financial reporting = .25FTE for financial reporting

Process efficiency

Process efficiency represents how well a process converts its inputs into outputs. A process that converts 100% of the inputs into outputs without waste is more efficient than one that converts a similar amount of inputs into fewer outputs.

Median

The metric value which represents the 50th percentile of a peer group. This could also be communicated as the metric value where half of the peer group sample shows lower performance than the expressed metric value or half of the peer group sample shows higher performance than the expressed metric value.

Measure Scope

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Cross Industry (7.3.1)

  • 4.4.1 - Provide logistics governance (10338)
    • 4.4.1.1 - Translate customer service requirements into logistics requirements (10343)
    • 4.4.1.2 - Design logistics network (10344)
    • 4.4.1.3 - Communicate outsourcing needs (10345)
    • 4.4.1.4 - Develop and maintain delivery service policy (10346)
    • 4.4.1.5 - Optimize transportation schedules and costs (10347)
    • 4.4.1.6 - Define key performance measures (10348)
    • 4.4.1.7 - Define reverse logistics strategy (16905)
  • 4.4.2 - Plan and manage inbound material flow (20936)
    • 4.4.2.1 - Plan inbound material receipts (10349)
    • 4.4.2.2 - Manage inbound material flow (10350)
    • 4.4.2.3 - Monitor inbound delivery performance (10351)
    • 4.4.2.4 - Manage flow of returned products (10352)
    • 4.4.2.5 - Control quality of returned parts (12708)
    • 4.4.2.6 - Salvage or repair returned products (20109)
      • 4.4.2.6.1 - Perform salvage activities (10366)
      • 4.4.2.6.2 - Manage repair/refurbishment and return to customer/stock (14195)
  • 4.4.3 - Operate warehousing (10340)
    • 4.4.3.1 - Manage and track inventory deployment (10353)
    • 4.4.3.2 - Receive, inspect, and store inbound deliveries (10354)
    • 4.4.3.3 - Track product availability (10355)
    • 4.4.3.4 - Pick, pack, and ship product for delivery (10356)
    • 4.4.3.5 - Track inventory accuracy (10357)
    • 4.4.3.6 - Track third-party logistics storage and shipping performance (10358)
    • 4.4.3.7 - Manage physical finished goods inventory (10359)
    • 4.4.3.8 - Manage warehouse transfers (20957)
  • 4.4.4 - Operate outbound transportation (10341)
    • 4.4.4.1 - Plan, transport, and deliver outbound product (10360)
    • 4.4.4.2 - Track carrier delivery performance (10361)
    • 4.4.4.3 - Manage transportation fleet (10362)
    • 4.4.4.4 - Process and audit carrier invoices and documents (10363)
    • 4.4.4.5 - Process and audit carrier invoices and documents (10363)