This measure calculates the maximum number of hours it takes to engineer, select and negotiate with suppliers and order materials for customized configuration of non-standard items. The calculation applies only to an engineer-to-order capability model, which is a supply chain capable of adapting a product to the customer's required specifications and is built or configured of one or more custom parts. This measure is part of a set of Cycle Time measures that help companies analyze the duration of the process "produce/manufacture/deliver product" from beginning to end.
Maximum elapsed time in hours to engineer, select, and negotiate with suppliers and order materials for customized configuration of non-standard items (capability model engineer-to-order only)
Cycle time is the total time from the beginning of the process to the end. This includes both time spent actually performing the process and time spent waiting to move forward.