This measure calculates the number of hours elapsed between receipt of a sales order and notification of manufacturing/logistics. It is part of a set of Cycle Time measures that help companies evaluate run times for various parameters within the "manage sales orders" process.
Cycle time in hours from the time a sales order is received until the time manufacturing/logistics is notified
Cycle time is the total time from the beginning of the process to the end. This includes both time spent actually performing the process and time spent waiting to move forward.