Average time in minutes from queue to till in brick-and-mortar retail stores
Benchmark Data
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Learn about MembershipMeasure Category:
Cycle Time
Measure Id:
106147
Total Sample Size:
90 All Companies
Performers:
25th
– Median
– 75th
–
– Median
– 75th
–
Key Performance
Indicator:
No
Indicator:
Compute this Measure
Units for this measure are minutes.
Average retail customer wait time in minutes from queue time to till
Key Terms
Cycle Time
Cycle time is the total time from the beginning of the process to the end. This includes both time spent actually performing the process and time spent waiting to move forward.