Average time in days to fulfill an ad hoc information request

This measure calculates the time span in days for the HR function to fulfill an ad hoc information request. An ad hoc information request is a last-minute or unexpected request regarding a specific case. This measure is part of a set of Cycle Time measures that help companies analyze the duration of the process "manage employee inquiry process" from beginning to end.

Benchmark Data

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Measure Category:
Cycle Time
Measure Id:
100325
Total Sample Size:
2,153 All Companies
Performers:
25th
Median
75th
Key Performance
Indicator:
No

Compute this Measure

Units for this measure are days.

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Cycle time in days for HR function to fulfill an ad hoc information request

Key Terms

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Cycle Time

Cycle time is the total time from the beginning of the process to the end. This includes both time spent actually performing the process and time spent waiting to move forward.

Measure Scope

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Cross Industry (7.2.1)