Average percentage change in detected exceptions to the information architecture per year

This measure calculates the average percentage change in detected errors requiring follow-up effort to the information architecture per year. Information architecture includes defining information elements, composite structure, logical relationships, constraints, and derivation rules; defining information access requirements; and establishing data custodianship. This measure is part of a set of Process Efficiency measures that help companies optimize their "manage enterprise information" process by minimizing waste and refining resource consumption.

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Measure Category:
Process Efficiency
Measure ID:
Total Sample Size:
425 All Companies
25th Median 75th
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Key Performance Indicator:

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Units for this measure are percent.

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Percentage change in detected exceptions to the information architecture per year

Key Terms

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Process efficiency represents how well a process converts its inputs into outputs. A process that converts 100% of the inputs into outputs without waste is more efficient than one that converts a similar amount of inputs into fewer outputs.

Measure Scope

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Cross Industry (7.1.0)

  • 8.4.1 - Develop information and content management strategies (10583) - Creating strategies to administer information and content. Understand the needs of the organization for information and content management. Realize the role of IT services for implementing the overall business strategy. Assess the implications of new technologies for managing information and content. Identify and prioritize the most effective and efficient actions for managing information and content.
    • - Understand information and content management needs and the role of IT services for executing the business strategy (10654) - Assessing and understanding the requirements, as well as the utility, of the IT function in implementing the knowledge management process. Acquire, distribute, and archive/delete information. Executing IT solutions for the overall business strategy of the organization. Correlate the IT strategy with the overall business strategy.
    • - Assess the information and content management implications of new technologies (10655) - Evaluating the impact of new technologies in administering information and content. Evaluate and analyze the use of the new technologies in managing the information and content systems. Leverage a management information systems for efficient and strategic decision making. Leverage a transaction processing system, decision support systems, expert system, executive information system, etc.
    • - Identify and prioritize information and content management actions (10656) - Determining the appropriate and effective actions for managing information and content in order to prioritize them. Recognize which information management and content management actions hold more importance by assessing their effectiveness and efficiency. Prioritize actions in context with the information and content management strategies.
  • 8.4.2 - Define the enterprise information architecture (10584) - Establishing the architecture of the organizations' information. Establish data custodianship by selecting data custodians. Make the necessary changes to the content data architecture.
    • - Define information elements, composite structure, logical relationships and constraints, taxonomy, and derivation rules (10657) - Defining the bounds, rules, diction, and the logic that make up the skeletal framework of the organization's information architecture. Clearly delineate information attributes that flow through the IT framework, along with the overarching structure, the circumference of operations, the logic and syntax of the languages used, and the rules of derivation employed. Delineation is for reworking and remodeling the enterprise information architecture from industry best practices and legacy blueprints.
    • - Define information access requirements (10658) - Establishing needs for accessing information. Address issues related to information including copyright, open source, privacy, security, etc.
    • - Establish data custodianship (10659) - Determining who will be responsible for the safe custody, transport, and storage of the data and implementation of business rules. Determine who will be responsible for the technical environment and database structure.
    • - Manage changes to content data architecture requirements (10660) - Implementing changes to meet content data requirements. Make necessary changes to the process of designing, creating, deploying, and managing an organization's data architecture.
  • 8.4.3 - Manage information resources (10585) - Administering information changes. Define information/data rules, regulations, and standards. Develop and manage the administration of the data/information and content of the enterprise.
    • - Define the enterprise information/data policies and standards (10661) - Outlining and establishing policies for information/data, and setting information standards. Establish laws, regulations, and policies to regulate the creation, use, storage, access, communication, and dissemination of information. Define information standards to maintain.
    • - Develop and implement data and content administration (10662) - Developing and executing administration policies for data and content. Create strategies for processes and technologies that support the collection, managing, and storing of information in any form or medium.
  • 8.4.4 - Perform enterprise data and content management (10586) - Executing data and content management. Define the sources and destination of content data. Manage the technical interfaces for the users of the content. Revise, retain, and retire information.
    • - Define sources and destinations of content data (10663) - Establishing the sources for obtaining content data and the destinations for delivering content data. Evaluate the various sources and destinations for content data. Strategically select the sources and destinations that maximize the efficiency of data and content management.
    • - Manage technical interfaces to users of content (10664) - Managing and improvising the interface for the users of content data. Manage the user interface, software interface, and hardware interface.
    • - Manage retention, revision, and retirement of enterprise information (10665) - Administering the information to be retained, refurbished, and disposed. Examine and judge the efficiency of the present information using various techniques to decide which information is to be retained, revised, and retired.