Annual percentage change in retail customer purchase frequency
This measure calculates annual percentage change in retail customer purchase frequency. Customer purchase frequency is defined as the number of times a customer has made a purchase. This Process Efficiency measure is intended to help companies minimize waste and refine resource consumption related to the process "Track customer management measures".
Benchmark Data
- Median
- 75th
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Indicator:

Compute this Measure
Units for this measure are percent.
Annual percentage change in retail customer purchase frequency
Key Terms
Process efficiency
Process efficiency represents how well a process converts its inputs into outputs. A process that converts 100% of the inputs into outputs without waste is more efficient than one that converts a similar amount of inputs into fewer outputs.