Here's What Our Members Have to Say
APQC helps organizations work smarter, faster, and with greater confidence by providing proven decision support relevant to real-world challenges. We are the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management. APQC membership connects you—and every employee in your organization—with access to research-based best practices, benchmark data and tools to support benchmarking activities, a worldwide network, and unparalleled expertise.
Take a moment and see how other organizations have utilized APQC to improve their current operations!
Why Reinvent the KM Wheel?: When creating or enhancing a knowledge management program is mission-critical, there’s no time to start from scratch. Through APQC membership, Bombardier’s KM team tapped into a wealth of proven best practices, benchmarking findings, case studies, measurement tools, frameworks, and peer experience to quickly launch and grow a first-class KM program. To learn more, read the case study.
McKesson: Fresh KM Approaches for New Challenges: Employees have come to rely on McKesson’s knowledge management program, but the company’s KM leaders are looking to break out of their “KM bubble” and try fresh approaches to retain knowledge in a rapidly changing organization. Through APQC membership, McKesson’s KM team accesses proven best practices and measurement tools to keep the KM program on the cutting edge. To learn more, please read the case study.
Royal Philips: Process Continuity in Times of Change: Through growth, acquisitions, divisions, and reorganizations, documenting internal processes is imperative for retaining organizational knowledge and maximizing efficiency. Global technology giant Royal Philips has used its APQC membership to create and sustain a process management program that keeps productivity high, despite organizational change. To learn more, please read the case study.
View the Member Snapshots below to see how current members utilize APQC in different aspects of their organization.