KM in 2019: The Direction of the Discipline
In this presentation, APQC Executive Director Cindy Hubert and KM Principal Research Lead Lauren Trees discuss the current state of knowledge management and their projections for KM in the coming year, based on results from APQC’s 2019 KM Priorities survey. Topics include the goals that KM teams are pursuing, the technologies they are investing in, how KM functions and skillsets are evolving, and how KM leaders are addressing challenges and instability in the current landscape.