How AT&T Engaged Employees in Change

Published On:
October 24, 2018
Authored By:
APQC
Members-Only Content:

Doing business is hard enough. You are given too few resources, not enough hours in your day, a long list of deliverables, and staff who likes doing things the way they already are. How can you inject change and fun into this environment? The answer is partnering with HR to weave engagement and empowerment throughout your process and performance management initiatives. This PPM conference summary details AT&T’s establishment of a strategic partnership with HR to support its process and performance management objectives. 

This is a summary of the presentation; click here for a copy of the slides.

Also found in Overviews from APQC's 2018 Process and Performance Management Conference
Type:
Articles
Topics:
Process and Performance Management, Process, Employee Satisfaction and Engagement, Employee Communication & Engagement, Culture, Continuous Improvement, Change Management

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