Setting Up a Robotic Process Automation Program: Handelsbanken Case Study

Published On:

June 11, 2018

Authored By:

APQC

Members-Only Content:

In May 2018, APQC spoke with Jenny Dahlström, deputy head of business support and development and head of robotic implementation at Swedish bank Handelsbanken, about setting up a robotic process automation (RPA) program at her organization.

Type:

Case Study

Topics:

Process Design, Process and Performance Management, Organizational Improvement, Business Transformation

Industries:

Financial Services/Banking

Tags:

Automation, Robotic process automation

Available Tools:

APQC Process Classification Framework (PCF)

Assessments

Setting Up a Robotic Process Automation Program: Handelsbanken Case Study

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