Integrating Process Frameworks with Certification Standards at Seagate Technology
In April 2017, APQC interviewed Gary Amendola, senior staff quality engineer, and Ted Ellefson, managing principal engineer, about integrating process frameworks and certification standards at Seagate. In January 2018, APQC interviewed Amendola as well as quality manager John Keogh about updates and additional details on this integration. This case study details Seagate's integration efforts.