Business Criteria to Filter Prospective KM Approaches: Description and Instructions

When comparing prospective KM approaches, APQC recommends evaluating each against strategic and business criteria in order to weed out ones that will not sufficiently meet the need or will be extremely difficult to implement. To help with this task, APQC has created a tool to help KM teams score candidate KM approaches on six criteria: applicability to the knowledge needs, scope of applicability, resource feasibility, technological feasibility, cultural feasibility, and interdependencies.

This document provides an overview of the tool and instructions for leveraging it in your organization. Click here to download an editable version of the tool in Microsoft Excel.