Process Measures: A Goal Worth Pursuing

Published On:
June 03, 2016
Authored By:
Michael Sims
Members-Only Content:

Mature process management depends on well-defined and well-implemented process measures. This article is for organizations that are looking to go beyond the exercise of standardizing processes to achieve a higher level of process management maturity, as described in APQC’s 2015 Putting the PCF into Action research. 

Type:
Articles
Topics:
Process Measures, Process and Performance Management, Performance Measurement, Measurement, Measurement

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