Content Management Roundtable: Meeting the Needs of a Cross-Generational Work Force
APQC asked a roundtable of KM professionals about how organizations can improve their content management approaches. This article summarizes responses to the question: What are the keys to having content that different generations of employees can use and understand?
The roundtable included the following participants:
- Steve Dale, KM professional and community advocate (blog: Communities and Collaboration, twitter: @StephenDale)
- José Carlos, head of KM at GMD SA (blog: Global Knowledge Management, Twitter: @JoseCarlosKM)
- Paul Corney, advisor, business manager, coach, facilitator, and project director (blog: Knowledge et al, Twitter:@PaulJCorney)
- Martin White, managing director at Intranet Focus (blog: Intranet Focus Blog, Twitter: @IntranetFocus)
- Stuart French, CEO at Delta Knowledge (blog: Delta Knowledge Blog, Twitter: @DeltaKnowledge)
- Ewen Le Borgne, team leader knowledge, engagement and collaboration, International Livestock Research Institute (blog: Agile KM for Me and You, Twitter: @EwenLb)
- Stan Garfield, community evangelist at Deloitte (Twitter: @StanGarfield)
- Chris Piereman, senior knowledge manager at Deloitte (Twitter: @CGPiere)