Content Management Roundtable: Developing Content Around Stakeholder Needs
APQC asked a roundtable of KM professionals about how organizations can improve their content management approaches. This article summarizes responses to the question: APQC's research says great content management systems have content develope around stakeholder needs. Why is this not always the case, and what can companies do to make sure it happens?
The roundtable included the following participants:
- Steve Dale, KM professional and community advocate (blog: Communities and Collaboration, twitter: @StephenDale)
- José Carlos, head of KM at GMD SA (blog: Global Knowledge Management, Twitter: @JoseCarlosKM)
- Paul Corney, advisor, business manager, coach, facilitator, and project director (blog: Knowledge et al, Twitter: @PaulJCorney)
- Martin White, managing director at Intranet Focus (blog: Intranet Focus Blog, Twitter: @IntranetFocus)
- Stuart French, CEO at Delta Knowledge (blog: Delta Knowledge Blog, Twitter: @DeltaKnowledge)
- Ewen Le Borgne, team leader knowledge, engagement and collaboration, International Livestock Research Institute (blog: Agile KM for Me and You, Twitter: @EwenLb)
- Stan Garfield, community evangelist at Deloitte (Twitter: @StanGarfield)
- Chris Piereman, senior knowledge manager at Deloitte (Twitter: @CGPiere)