End-to-End Process Management

Published On:
November 12, 2013
Authored By:
APQC
Members-Only Content:

During APQC's 2013 Process Conference, Roger Ambrose of Becton Dickinson (BD) shared the challenges and benefits seen in his experience converting from traditional single functional process management to a cross-functional, end-to-end process. He describes the strategy behind the switch, how BD did it, and the challenges and benefits that have emerged.

For an overview of this presentation, click here.

Also found in Presentations from APQC's 2013 Process Conference
Type:
Presentation Slides
Topics:
Process Management, Process Design, Process and Performance Management, Process
Industries:
Healthcare

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