Using Interactive Methods to Drive Business Process Management

Published On:
February 09, 2009
Authored By:
APQC
Members-Only Content:

To embed business process management (BPM) into organizational culture and ensure that all stakeholders understand and contribute to BPM implementation, use interactive and engaging communication and training methods. Learn how best-practice organizations MEDRAD; United Illuminating; the U.S. Army Armament Research, Development, and Engineering Center (ARDEC); the Florida Department of Revenue; and Sandia National Laboratories involve employees in BPM activities.

Type:
Articles
Topics:
Process and Performance Management, Process, Internal Corporate Communication, Change Management, Business Process Management (BPM)
Industries:
Financial Services/Banking, Government/Military (Federal/State), Medical Equipment, Energy and Utility

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