Balanced Scorecard Training Is Essential for Success

Published On:
February 09, 2009
Authored By:
APQC
Members-Only Content:

Balanced scorecard implementation plans should always include employee training to make sure that the work force understands the business objectives behind the scorecard and is prepared to use it. Learn how best-practice organizations like NCR, Principal Financial Group, and the Newport Division of the Naval Undersea Warfare Center give their employees the skills they need to leverage new measurement approaches.

Also found in Performance Measurement and the Balanced Scorecard
Type:
Articles
Topics:
Process and Performance Management, Measurement, Measurement, Employee Training & development, Balanced Scorecard, Balanced Scorecard
Industries:
Software, Computers, Financial Services/Banking, Government/Military (Federal/State)

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