Flexibility Strengthens Performance Measurement Systems

Published On:
February 09, 2009
Authored By:
APQC
Members-Only Content:

Performance measurement systems need to be able to grow and adapt as the organization and market conditions change. Learn how best-practice measurement systems at Saturn Corporation, JetBlue, and L.L. Bean are designed to accommodate shifts in strategy and customer needs.

Also found in Getting the Most Out of Performance Measurement
Type:
Articles
Topics:
Process and Performance Management, Performance Measurement, Measurement, Measurement, Change Management
Industries:
Airline, Automotive, Retail/Catalog/Mail Order

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