Employing a Change Management Framework to Facilitate Business Process Management

Published On:
February 09, 2009
Authored By:
APQC
Members-Only Content:

To ensure that business process management (BPM) efforts spread across the enterprise, change management must be structured and prepared beforehand and followed consistently after BPM implementation. Learn how best-practice organizations Boeing Global Mobility Systems and Air Products and Chemicals constructed frameworks to guide their work forces through the transition to process management.