It Takes Time to Implement Effective Performance Measurement

Published On:
February 09, 2009
Authored By:
APQC
Members-Only Content:

The best performance measurement programs have evolved over years of reviews and employee feedback. This article explains the best practices used by the Florida Department of Health, the State of Washington, and the Tennessee Valley Authority and the importance of developing realistic expectations for performance measurement implementation.  

Also found in Performance Measurement in the Public Sector
Type:
Articles
Topics:
Process and Performance Management, Performance Measurement, Measurement, Measurement, Change Management
Industries:
Government/Military (Federal/State), Healthcare, Energy and Utility

Related Resources